Bk99ai Privacy Policy – How We Protect Your Information

Bk99ai (https://bk99ai.bet) places the highest importance on our members' privacy. This Privacy Policy explains how we collect your personal data, how we use it, and how we keep it secure.

By using our platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.

Bk99ai is a trusted platform for Bangladesh's online gaming community. We believe lasting relationships are built on transparency and trust — which is why our privacy policy is written in plain language, so every member can easily understand it.

Bk99ai only collects information that is necessary to provide its services. A detailed breakdown of what we collect is provided below:

2.1 Identification Information

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address (district/division level)
• National ID or passport number (during KYC verification)

2.2 Financial Information

• BKash, Nagad, or Rocket mobile banking number
• Transaction History & Amounts
• Deposit & Withdrawal Records

2.3 Usage Data

• Login Time & IP Address
• Device Type & Operating System
• Browser Information & Session Data
• Betting History & Gaming Patterns

2.4 Summary of Collected Data

Bk99ai collects your information through several methods. Each method is transparent and based on your consent.

3.1 Direct Collection

You provide information directly when filling out the registration form, completing the KYC verification process, contacting our support team, or making payment transactions. This information is used solely for its stated purpose.

3.2 Automatic Collection

When you use our website or app, certain information is collected automatically — including cookies, log files, and web beacon data. This is primarily used to improve security and enhance your experience.

3.3 Via Third Parties

Some information may reach us through payment gateways or identity verification services. In such cases, the relevant third party's own privacy policy also applies.

Your data is used solely for the purposes listed below and for no other reason.

• To create and manage your account
• To process deposits and withdrawals
• For identity verification and fraud prevention
• To verify age and ensure responsible gaming
• For customer support
• To inform you of relevant offers and bonuses (subject to your consent)
• To comply with legal and regulatory obligations
• For improving platform security and performance

Bk99ai never sells your personal information to third parties. However, limited data may be shared under specific circumstances.

5.1 When Data May Be Shared

• Payment Processing: Information required to process transactions via bKash, Nagad, or Rocket is shared accordingly.
• Legal Obligations: Data may be disclosed in accordance with the law upon court order or request by a government authority.
• Fraud Prevention: Security-related information may be shared with cybersecurity specialists.
• Business Changes: In the event of a company merger or acquisition — you will be notified in advance.

5.2 What We Don't Do

• We do not sell your data to advertising agencies.
• We do not share your data with unrelated third parties.
• We do not use your data for marketing purposes without your consent.

Bk99ai uses the latest technology to keep your data secure. Our security operates across multiple layers of protection.

6.1 Technical Security

• All data transmissions are secured with 256-bit SSL/TLS encryption
• Data stored in our database is protected with AES-256 encryption
• Two-Factor Authentication (2FA) System
• Regular security audits and penetration testing
• Real-time threat monitoring system

6.2 Organizational Security

• Only authorized personnel can access your data
• All staff are bound by strict confidentiality agreements
• Regular staff training and awareness programs
• Rapid response plan for data breach incidents

Cookies are small data files stored in your browser. bk99ai uses several types of cookies.

You can disable or clear cookies at any time from your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

You have several important rights over your personal data, and bk99ai respects each one of them.

Bk99ai does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: For the duration of your active account and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Up to 5 years after verification.
• Log Files: Automatically deleted after 90 days.
• Cookie Data: As per the defined retention period.

Once the retention period expires, data is securely and permanently deleted with no possibility of recovery.

Bk99ai is strictly a platform for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If we become aware that a minor has registered on our platform, their account will be immediately closed and all collected data will be permanently deleted.

Bk99ai may update this privacy policy from time to time. For any significant changes, we'll notify you in advance via email or an in-platform notification.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

We typically respond within 24 hours. Your privacy matters to us, and every request is handled with the utmost care.